Frequently Asked Questions

Frequently Asked Questions (FAQ)

1. How long do I have to return an item?
You may return items within 30 days of receiving your order.

2. How long does it take to get a refund?
Refunds are processed within 7 business days after we receive your returned product.

3. Do you ship internationally?
Yes, we ship across the EU and selected international regions.

4. What should I do if my item arrives damaged?
Email us within 7 days with your order number and photos.

5. Can I cancel an order?
Yes, if the order has not yet shipped. Contact us within 24 hours of placing it.

6. Are customs fees included in my price?
EU orders are duty-free. International shipments may be subject to customs charges.

7. How do I reach customer support?
Email: marineleyton1669@outlook.com
Phone: +36 305050586